Communications Policy

Review and Editorial Process

The Queen Village Neighbors Association (QVNA) Executive Director serves as the official editor of all QVNA electronic and paper communications.  The editor has the authority to revise and edit content prior to publication and will inform the author(s) about any major changes to the content.   If the Executive Director has any questions about processing specific content he or she will consult with the Communications Committee or the Executive Committee for advice.

Communications Generated by Internal Entities

Individuals are considered to be part of an internal entity if they serve on the QVNA Board of Directors, chair or maintain membership in a QVNA sponsored Committee, or serve as a member of a recognized group that is affiliated with the organization.  The listing of approved committees and groups is available on the QVNA website.  Communications generated by these types of internal entities are subject to review and editing by the Executive Director.

Communications Generated by External Entities

  • Requests from the Press: Any requests or questions from the press will be directed to QVNA’s President for comment or, in the event that the President is not available, the Executive Vice President will be tasked with responding to questions or drafting an official statement from QVNA.
  • Queen Village in the Press: articles about or relating to Queen Village that are published in newspapers or blogs will be reviewed by the Executive Director, for consideration in posting on social media (e.g., Facebook, Twitter) and for posting on our website in a special section dedicated to this purpose.
  • Promotional Requests from Local Non-Profit Organizations: Messages or promotional materials created by local non-profit organizations in the Center City District are eligible for free promotion in QVNA communications. These materials are subject to review, revision, and approval by the editor.
  • Promotional Requests from For-Profit Organizations:
    • For-Profit Benefit: Messages or promotional materials created by for-profit organizations will not be eligible for free printing or publishing in any QVNA communications. However, these groups will be offered the opportunity to place these promotional materials in the QVNA Magazine at the current advertising rates.
    • Community Benefit: If a for-profit organization is hosting an event that is pre-approved by QVNA and offers a clear benefit to the community, messages or promotional materials to support the event or announcement are eligible for free communication in QVNA communications. These materials are subject to review, revision, and approval by the editor.
  • Promotional Requests from Outside Activist Groups: Messages and advertisements from outside QVNA activist groups, e.g., Scrub, Casino-Free Philadelphia, will be directed to the QVNA Board for review on whether or not an official position will be taken by the Board. In the event that the QVNA Board decides to make a statement in support or against the position, the Board will be responsible for drafting a message for distribution to the community.

Appropriate usage of website, email, social media, and push notifications

    • Website: Content generated by internal QVNA entities is eligible for posting on these platforms. Communications from outside entities that have been approved are eligible for posting on the QVNA website.
    • QVNA in the News: Mission related; posts about QVNA initiatives, projects, and events; history of neighborhood; projects, initiatives, and announcements of interest to Queen Village residents.
    • Events Calendar: QVNA events have a separate calendar section than other events, which must relate to events taking place within the Center City District.
    • Social Media: QVNA will only consider maintaining a presence on a social media network if the platform offers QVNA the option to establish a verified account.  Social media platforms that fit this criteria will be evaluated by the Board and Executive Director and, if approved, official QVNA accounts will be established.  QVNA’s Executive Director will serve as editor of content posted to approved social media accounts, which includes information about announcements, events, photographs, videos, and content that may be of interest to the community.
      • Text-Based Social Media (Facebook, Twitter): Content generated by internal QVNA entities that have been approved for posting on the QVNA website are eligible for posting on these social networks. Communications from outside entities that have been approved are eligible for posting or reposting on these social networks.
        • Queen Village Businesses: Content related to Queen Village businesses may be posted if they relate to the neighborhood such as personal interest stories, event/business openings and closings. Items not permissible include posts about store sales or other promotions unless the sales or promotions present a clear benefit to the community (such as sales to benefit our neighborhood schools).
        • Other Civic/Neighborhood Groups and Groups that QVNA Partners: QVNA will post content from these organizations and partner organizations on our social media accounts, subject to editorial review.
      • Image/Video-Based Social Media (Instagram, Flickr, YouTube): Content generated by internal QVNA entities is eligible for posting on these social networks. Content generated by outside entities that may be considered of interest to the community will be vetted by the social media editors before posting.
    • Weekly Electronic Newsletter: QVNA distributes a weekly electronic newsletter, which includes a listing of upcoming events and recent announcements that have been approved for posting on the website. Content for the e-newsletter is due to the Executive Director by Friday at 9:00 am.
    • E-Blasts: Additional electronic communications “e-blasts” to the community will be limited to information regarding general meeting reminders and information on emergency handling or preparedness.
    • Push notifications: QVNA will limit usage of push notifications through the QVNA app to the following types of notices: emergency handling or preparedness, street closings, crime alerts, trash collection, and large events that will result in street closings.